Privacy Policy

Details you give us

To open an account, we ask for your email address, a password, your first and last name, date of birth, gender, country, region, city, street address, postal code, preferred currency and mobile number. You also choose whether you would like to receive promotional emails, and you can add a bonus code if you have one.

Why we need them

We use these details to create and secure your account, to confirm that you are old enough to play, to process deposits and withdrawals, and to apply the bonuses you choose. When winnings come from bonus play, we may ask you to confirm your personal and payment details before we pay them out.

Verification and complaints

We verify every account, and an account without completed verification is disabled after 60 days until Support helps you finish it. If you send us a complaint, our complaint form asks for your full name, date of birth, permanent address, email, a description of the incident and a valid ID card or passport, so that we can identify you and follow it up quickly.

Marketing

Promotional emails are optional, and you make your choice on the sign-up form.

Questions about your data

Our support team is available around the clock through live chat and email. Contact us whenever you have a question about the information we hold.