Contact Us

Live chat

Live chat is the fastest way to reach us. Our team works 24/7 and usually replies within minutes.

Email and contact form

You can also email our support team, and we answer as quickly as we can. Our contact form needs only your email and your message, and it confirms on screen once your message has been sent.

FAQ

Our FAQ answers common questions about signing in, payments and gameplay, so it is worth a look before you get in touch.

Complaints

If something has gone wrong, use our complaint form. It asks for your full name, date of birth, permanent address, email, a description of what happened and a valid ID card or passport, and we follow up shortly after you submit it.

Account verification

If your account has been disabled because verification was not finished within 60 days, contact Support and we will help you complete it and restore access.